Last updated: December 2025
Kala Koa Entertainment (“we,” “us,” or “our”) operates the Slack Key Festival and the website tickets.slackkeyfest.com. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase tickets to our events.
Information We Collect
We may collect:
Name, email address, and contact information
Payment and billing information (processed securely by our payment providers)
Device information such as IP address, browser type, and usage data
Information submitted through forms, purchases, or newsletter sign-ups
How We Use Your Information
We use your information to:
Process ticket purchases
Communicate event updates and customer service
Improve our website and user experience
Comply with legal requirements
Sharing Your Information
We do not sell your personal information.
We may share data only with trusted service providers such as payment processors, email platforms, and analytics tools — solely for the purpose of operating our business.
Cookies & Tracking
We use cookies, including Meta/Facebook pixels and analytics tools, to improve our services and deliver relevant advertising.
Your Rights
You may request to update or delete your personal information by contacting us at:
Data Security
We take reasonable steps to protect your data using industry-standard security measures.
Changes to This Policy
We may update this Privacy Policy at any time. The updated version will be posted on this page.